Ø Database administration Level 3 support experience (Installation, configuration, patching, upgrade, Sev1 & Sev2 incidents)
Ø Experience in production support for SQL Server 2008 R2 onwards
Ø Working with multiple technology teams, vendors, customers for Incident resolution
Ø Working with multiple technology teams for change review, CIP creation and implementation
Ø Working with mulitple stakeholders on Major incident management (Sev1 & Sev2 tickets)
Ø Performance troubleshooting and tuning
Ø Experience on supporting Mirroring, Replication, SQL Server Clustering, Always-On & Log shipping
Ø Backup and recovery using Veritas Netbackup, Snapmanager backup. Experience on Avamar backup is a bonus
Ø Good team player
Ø Good softskills are a must (written and verbal communication)
Ø Ability to work in a 24x7 support model (rotation basis)